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I
itsupport-genius
January 10, 2024
Question

How do you change the way emails look when sent to customers?

  • January 10, 2024
  • 1 reply
  • 0 views
The preset email message template looks unprofessional with huge letters of the total $ displayed in the center of the email. They look like spam. How do I change the look of the email message?

1 reply

G
GlinetteC
January 10, 2024

Hello there, itsupport-genius.

 

The only option in the Online delivery section is to have it in HTML or Plain text. Customizing it the way you want it is currently unavailable.

 

We value your interest in this feature and understand its importance in optimizing your accounting workflows. I encourage submitting a feature request to our development team to enable customization of the email template based on your preferences. Customer feedback is instrumental in guiding future updates and enhancements to QuickBooks.

 

Here's how:

 

  1. Go to the Gear icon at the top.
  2. Select Feedback.
  3. Enter your comments or product suggestions. Then select Next to submit feedback.

 

If you have anything else you need help with the email template, please let me know by adding a comment below. I'm here to assist you in any way I can. 

I
itsupport-geniusAuthor
January 12, 2024

How do I make it plain text? It looks obnoxiously huge. Customers think it's spam and delete the invoices.

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