Creating a refund to your bank account is my priority, @llee75.
You'll have to create a vendor credit to hit the expense account. Then, deposit the money you got from the refund. Let me walk you through how.
- Go to + New. Then, choose Vendor credit.
- In the Vendor dropdown, select your vendor.
- Depending on how you record purchases with this vendor, enter the Category details or Item details.
- Click Save and close.
After creating a vendor credit, deposit the money by going to +New, and then Bank Deposit.
Once done, go to +New and then Pay Bills to connect the bank deposit to the vendor credit. This is to keep your vendor expenses accurate. For more information, check out this guide: Enter a refund from a vendor.
If you need help with other vendor tasks, click this link to go to our general vendor topics. It contains articles that'll guide you through the process.
Please let me know if you still have questions or concerns. I'll be around for you. Take care and have a good one.
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