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tim-cooldrainflo
January 25, 2024
Question

How do you enter different emails for the same vendor, one for ordering and one for their accounting department.

  • January 25, 2024
  • 1 reply
  • 0 views
QB changed the email for my vendor to their accounting email when I paid them, and now the order email is gone. Can there be multiple emails for one vendor? If so, how?

    1 reply

    G
    GenmarieM
    January 25, 2024

    Hello there, tim.

    I am here to share some steps about adding two different emails to the same vendor in QuickBooks Online (QBO).

     

    Here's how:

     

    1. Go to Expenses, then click Vendors.
    2. Select a vendor.
    3. Click Vendor Details and tap Edit.
    4. Go to the Email tab and separate the two emails with a comma.
    5. Click Save once done.

     

    Moreover, I'm adding this helpful article as your reference in managing your expenses in QBO: Enter and manage expenses in QuickBooks Online.

     

    Come back to this post if you have other concerns about managing your vendor details in QBO. I'll be here to lend a hand. Have a good one!

    T
    tim-cooldrainfloAuthor
    January 29, 2024

    If I do that then when I pay invoices, the order entry people will get that email and when I order something the AR email will receive that. What I need is for QB online to make that field be able to have the ability for the user to pick what email to send that transaction to. 

      G
      GenmarieM
      January 29, 2024

      Welcome back to the Community, tim.

       

      I'll be sharing some information about a field for an email address for a specific transaction in QuickBooks Online (QBO).

       

      While the option to select email for a specific transaction is unavailable, you can consider deleting the unnecessary email that isn't related to your created entry.

       

      In case you want this feature to be included in QBO, I suggest sending feedback to our product engineers. This will help our engineers understand how they can enhance existing features and create new ones to better serve our customers.

       

      Here's how: 

       

      1. Select the Gear icon, then choose Feedback.
      2. Type in your product suggestions.
      3. Select Next to submit.

       

      Moreover, I'm adding this helpful article as your reference in tracking bills and record payments in QBO: Enter and manage bills and bill payments in QuickBooks Online.

       

      Come back to this post if you have other concerns about managing your vendor email in QBO. I'll be here to lend a helping hand. Take care!

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