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arkvalleyinfo
October 19, 2018
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How do you get journal entries to show up on your bank rec screen?I did a j/e to adjust for a 0.10 diff,but it does not show as an option to reconcile it with my bank

  • October 19, 2018
  • 3 replies
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How do you get journal entries to show up on your bank reconciliation screen in order to reconcile your bank. I did a manual journal entry to adjust for a 0.10 difference on a payroll entry, but it does not show as an option to reconcile it with my bank.

Best answer by qbteachmt

What date did you put on the entry, and is that reconciliation screen still selected Not to show transactions after the ending bank statement date? Perhaps you are hiding it from yourself with that option selected.

3 replies

qbteachmt
qbteachmtAnswer
October 19, 2018

What date did you put on the entry, and is that reconciliation screen still selected Not to show transactions after the ending bank statement date? Perhaps you are hiding it from yourself with that option selected.

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arkvalleyinfoAuthor
October 19, 2018
You are correct.  I had not back dated the entry so it was showing in current month instead of the month I was reconciling. Thanks for your help!
john-pero
john-pero
October 19, 2018

Any JE that affects a bank account will appear. Even during reconciliation run entries can be made to correct errors and omissions.

However a JE may not have been the best route to correct a payroll check. If the check was handwritten for a dime off from calculated you would use employee advance and advance repayment and edit the paycheck directly, either including or deducting the dime next pay.

S
Seudy1
January 16, 2022

I have followed this string of comments and double checked my entries and the date is correct, but the JEs do not show up.  Any other advice?

Angelyn_T
Angelyn_T
January 16, 2022

Hi there, @Seudy1. Let me share with you some information about getting journal entries to show up on your Bank Reconciliation screen.

 

Given that your journal entry (JE) affects the bank account you're currently reconciling, then the transaction should show up on the Reconcile window. I'm adding these screenshots as your visual references.

 

If not, I suggest checking each entry to review the accounts used. If the error continues, you can try performing the steps through a private window. In most cases, an unusual behavior while working with QuickBooks happens due to the stocked cache on the regular browser you're using.

 

You can use either of these keyboard shortcuts to save you time:

  • Google Chrome: Ctrl + Shift + N
  • Safari 11 or newer: ⌘ + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P

 

 

If it works fine, go back to your original browser and clear its cache to start fresh. You can also use another supported and up-to-date browser to narrow down the result.

 

Alternatively, you can try deleting and recreating the entries to narrow down the result. 

 

On the other hand, you can get more tips while reconciling your account from this link: Reconcile an account in QuickBooks Online.

 

If you have any other follow-up questions about your journal entries or reconciliation, let me know by adding a comment below. I'm more than happy to help. Keep safe!

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Seudy1
January 16, 2022

Thank you for the quick reply.  I am using QB desktop.  I am inputting and reconciling all of 2021.  My January JEs appear in my bank reconciliation window, but not February.  These JE were done the same in both.

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