How long does it take a customer ACH payment to hit my bank account? I have full confirmation that the ACH took place, it mentions the right account, nothing in acct

We appreciate you for raising your concern here, @newcreation7.

Let me explain the factors that affect when ACH payments will be posted in your bank and why sometimes it takes a while.

If you're new to QuickBooks (QB) Payments, the ACH will take five days for the first 1 to 4 weeks while we set everything up in the first month. We'll send an email to you once it's complete, informing you that the process will be at the normal speed.

Moreover, the payments will be deposited in your bank account in the next banking days if you process them before 3 PM PT. If after that time, we'll deposit them within two business days. This means that your funds are safe.

For more info, check out this article: Find out when QuickBooks Payments deposits customer payments.

You might want to learn why there are payments held in QuickBooks. Feel free to read this article: Why are my funds on hold?

Additionally, if you need help changing where to deposit your money, you can check this article: Common questions about payments deposits in QuickBooks Online.

Let me know if you have additional ACH payment concerns. I'll be willing to help. Take care, and have a good day.