How long does it take to process scanned checks? Customer paid an invoice and it’s been a week since I scanned in the check, just wondering average wait time?

Good day, pioneerproapplia. I know getting paid on time is vital for small businesses such as yours.

Deposit speed for online customer payments depends on the product you're using and the payment type.

If you just started with QuickBooks Payments, your first ACH payments may take up to 5 business days during the initial first to four-week setup period.

After we complete the setup process, we'll send you an email to confirm your payments will now process at the normal speed.

Let me share these articles with more details about payment deposits:

• Use Mobile Check Deposit With QuickBooks Checking
• Find Out When QuickBooks Payments Deposits Customer Payments

Given it's been over a week since the payment was processed, I suggest contacting our Merchant Support Team. They can access your payments account to investigate why the transaction hasn't been deposited yet.

Here is an article with instructions on contacting Payments Support: Contact Payments Support.

I also want to share one more helpful resource on receiving payment deposits: Common Questions About Payments Deposits In QuickBooks Online.

Don't hesitate to visit the Community forum again if you need any additional help with QuickBooks or receiving customer payments, pioneerproapplia. We're always happy to provide guidance whenever you need it.