Skip to main content
July 28, 2023
Solved

HOW TO block the system automatically when the customer has invoices past due

  • July 28, 2023
  • 1 reply
  • 0 views

Hi community I am trying to block the system automatically to avoid the sales team issuing new invoices when the customer has invoices past due

Please how do I do it?

Best answer by BigRedConsulting

To do this, start at Edit | Preferences | Sales & Customers | Company Preferences.  Then select the option "Do not sell to overdue customers".

1 reply

BigRedConsulting
July 28, 2023

To do this, start at Edit | Preferences | Sales & Customers | Company Preferences.  Then select the option "Do not sell to overdue customers".

July 28, 2023

Thanks!!!

Do you know if it is possible to select the number of days overdue to block the customers? Let me explain, if the credit term is 15 days on day 16 the invoice is past due and the system will block the customer, but it would be better if a could give an additional 5 days to process the collections or wait for international transfers .... is it possible?

Thanks in advance

BigRedConsulting
July 28, 2023

No, not possible.