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userrlukas
Jul 12, 2021 7:19 PM UTC
Question

How to change a customers opening balance after entries have been made?

Original commenter did not share additional details

3 replies

SarahannC
Jul 12, 2021 8:54 PM UTC

Hello there, @userrlukas. It's nice to hear from you!

 

You can change your customer's opening balance by modifying the invoice where the open balance is recorded. Let's proceed with the steps below to get this done:
 

  1. Go to the Sales menu.
  2. Within the Customers tab, find the invoice with the opening balance.
  3. Double click the transaction to open the invoice page.
  4. Edit or change the amount.
  5. Then, Save or Save and close to reflect the changes.

 

Learn what accounts are impacted when entering a customer Opening Balance by reading through this article: Method for entering outstanding balances for customers.

 

I'll be around to help if you need additional assistance with the customer's opening balance or anything related to QuickBooks. Take care and have a good one!

SarahannC
Jul 14, 2021 1:46 AM UTC

Hi userrlukas,


Hope you’re doing great. I wanted to see how everything is going about changing a customers opening balance. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.


Looking forward to your reply. Have a pleasant day ahead!

rach n
Apr 8, 2024 10:56 AM UTC

my invoices say payments recieved but its not in my bank.  I had an opening balance but cant change it

 

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