Skip to main content
C
Cpstar
December 14, 2023
Question

How to change the layout to old layout?

  • December 14, 2023
  • 1 reply
  • 0 views
Original commenter did not share additional details

    1 reply

    S
    SarahannC
    December 14, 2023

    Welcome to QuickBooks Community, Cpstar. 

     

    I see you're trying to switch back to the old-style invoices. Can you confirm what QuickBooks plan you have? If you're using the Essential or Simple Start plan, you'll be transitioned to the new invoice experience without the option to opt-out. This means that you will not have the ability to revert to the old invoicing experience.
     

    This can help make the process of filling out invoice easier and more efficient for you and other user, ultimately improving your experience. If this is not aligned with your business needs, I suggest providing feedback to our product engineers. They will assess your suggestion. Here's how:

     

    1. Go to the Gear icon.
    2. Select Feedback under Profile.
    3. Enter your suggestion. Then, click Next.

     

    Additionally, you can read through this article to explore the new estimates and invoices in QuickBooks Online: See what's new with estimates and invoices. This article also contains additional links that provide information about the new layout.

     

    Be sure to post in the Community if you have other questions about invoices and QuickBooks new experience.

    K
    karen-melton-hot
    December 14, 2023

    Calling it the new invoice experience like some Disney ride doesn't make it work! 

    This new format has had the same issues that was tested last spring/summer!

    The sales tax pops up after every item is listed on the invoice sending me back to the Top of the invoice...try that for a 50 item invoice!

    Yes, I have sent feedback Everywhere & more than 5 times..it's still broken! 

    I can put in that I don't collect tax for the state of Louisiana or the county of xy parish a dozen times..it Does Not Work!

    Description still Does Not show in the preview when entering items so that description for the item option must now be in the title!!!  

    What plan offers the use of the old invoice "experience"?

    C
    CamelleT
    December 14, 2023

    I understand that you prefer the old layout invoices, karen.

     

    QuickBooks Online (QBO) is gradually transitioning to the new invoice layout. Although some QBO Plus users still have the "switch to old layout" button, there is no plan to offer the old experience. However, I'll share an alternative by using your old invoice template. Here's how:

     

    1. On the Invoice window, click the Manage icon.
    2. Select Design.
    3. Click Other templates.

     

    Moreover, I'll drop this link to enhance your business' communications by personalizing your forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.

     

    Comment below if you have additional questions about invoices. I'm here to help. 

    Terms & ConditionsAccessibility statement