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JoshJ98
January 8, 2025
Question

How to classify "Not Specified" Payroll Check I found in my Profit and Loss By Class?

  • January 8, 2025
  • 1 reply
  • 0 views

When I open a Profit and Loss by class, there is this one payroll check transaction for this one employee that I cannot give a class. There is no class drop down box when you click into the transaction. Additionally, I have already followed these steps and it DID NOT fix the issue: 

1. Click the Gear Icon

2. Under Your Company, click Payroll Settings

3. At the bottom, click Accounting

4. In Class Tracking, Assign a class for the individual you want, then click Save

5. In Update Transactions, select the start date and end date of when the transaction is you want to class. Click Save.

 

When I go back into the Profit and Loss by class. That one payroll check transaction stays in Unspecified...

Am I missing something? Is this a bug? All other transactions and employees are assigned correctly. Not this one, and I cannot figure it out.

 

 

1 reply

G
GianSeth_A
January 8, 2025

When using QuickBooks Online, you'll come across a scenario where a transaction is classified as "Not Specified" in your Profit and Loss by Class report, Josh. We'll expound the details below to help rectify this. 

Not Specified transaction occurs due to the system's limitation on the number of transactions, it can accurately record and track within a specific date. Additionally, QBO can record up to 200 transactions within any given range. Furthermore, for transactions that haven't been updated, you can contact Payroll support, as they have specialized tools to help classify and update these transactions. They can provide additional assistance to ensure your transactions are accurately recorded and categorized. Here's how you can reach them:

 

  1. Use the Help (?) icon.
  2. Click Contact Us.
  3. Enter a description of your situation in the What can we help you with? field, then hit Let's talk.
  4. Select Start messaging or Get a call.

 

To ensure you can reach us promptly, check our operating hours here: Contact Support. It includes multiple ways to reach us.

 

In the meantime, consider editing the paycheck on the Enter hours screen instead of the Preview page. Check out this guide for more details: Run payroll reports.

 

I hope the information provided has been helpful and clears up any concerns you had. Remember, managing records and transactions accurately is crucial for your business's success. If you ever run into any snags or need further assistance, don't hesitate to click the Reply button. We're always ready to lend a hand.

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