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March 5, 2021
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How to close invoice with small balance left?

  • March 5, 2021
  • 1 reply
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My customer has short paid one invoice for $0.91, so how can I close off that invoice not leaving any balance?
Best answer by KlentB

I can help you with that, usernatasha.

 

You can write off bad debt for the remaining balance. This way, you'll be able to close the open invoice and zero out the $0.91 customer balance. I'll show you how.

 

First, you'll have to create an expense account for bad debts:
 

  1. Select Accounting from the sidebar menu, then go to Chart of Accounts.
  2. Click New to create a new account.
  3. From the Account Type drop-down menu, select Expenses.
  4. From the Detail Type dropdown menu, choose Bad debts.
  5. In the Name field, enter “Bad debts.”
  6. Hit Save and Close.

Then, create a non-inventory item that will hold the bad debt:
 

  1. Select Sales from the sidebar menu.
  2. Go to the Products and Services tab.
  3. Click New, and then choose Non-inventory.
  4. In the Name field, enter “Bad debts.”
  5. From the Income account drop-down, select Bad debts.
  6. Hit Save and Close.

Once done, you'll need to create a credit memo and apply it to the invoice you want to close. The steps are highlighted in the Steps 4-5 section of this article: Write off bad debt. It also contains the procedures on how to run reports for the uncollectible receivables.

 

In addition, I've attached a link that will help you manage your invoice, sales receipt, and other sales forms in QuickBooks: Sales transactions.

 

Do you have any other questions in mind? Feel free to post them in the comment section. I'll be more than happy to help you again.

1 reply

KlentB
KlentBAnswer
March 5, 2021

I can help you with that, usernatasha.

 

You can write off bad debt for the remaining balance. This way, you'll be able to close the open invoice and zero out the $0.91 customer balance. I'll show you how.

 

First, you'll have to create an expense account for bad debts:
 

  1. Select Accounting from the sidebar menu, then go to Chart of Accounts.
  2. Click New to create a new account.
  3. From the Account Type drop-down menu, select Expenses.
  4. From the Detail Type dropdown menu, choose Bad debts.
  5. In the Name field, enter “Bad debts.”
  6. Hit Save and Close.

Then, create a non-inventory item that will hold the bad debt:
 

  1. Select Sales from the sidebar menu.
  2. Go to the Products and Services tab.
  3. Click New, and then choose Non-inventory.
  4. In the Name field, enter “Bad debts.”
  5. From the Income account drop-down, select Bad debts.
  6. Hit Save and Close.

Once done, you'll need to create a credit memo and apply it to the invoice you want to close. The steps are highlighted in the Steps 4-5 section of this article: Write off bad debt. It also contains the procedures on how to run reports for the uncollectible receivables.

 

In addition, I've attached a link that will help you manage your invoice, sales receipt, and other sales forms in QuickBooks: Sales transactions.

 

Do you have any other questions in mind? Feel free to post them in the comment section. I'll be more than happy to help you again.

March 5, 2021

Thank you very much!