Let me share with you the steps on how to enter credit to an expense in QuickBooks Online (QBO), here's how:
First, let's create a vendor credit and make sure that it links to the expense account for the specific vendor, here's how:
Go to the +New tab and choose Vendor credit.
In the Vendor dropdown, select your vendor.
Depending on how you record purchases with this vendor, enter the Category details or Item details. Usually, this is the category, product, or service you’re getting credit for.
Hit Save and close.
Next, deposit the money you got from the refund:
Click the +New button.
Select Bank Deposit.
In the Account drop-down menu, select the account where you got the refund.
From the Add funds to this deposit section, fill out the necessary information.
Also, to have a summary of all the money you paid to a vendor for the year, you can run a Transaction List by Date report. To do so, please check out this link: Run a report with vendor totals.
Please know that you can always post here if you have other QuickBooks concerns. I'd be happy to help you. Take care always.
I recommend reaching out to your accountant; this way, they can analyze your account and review the vendor credit you've created. Your accountant would know the best course of action for you and your business. If you don't have an accountant, don't sweat it. You can find one here in our Resource Center.
I'm also including a link to our tutorial page that you may find handy. This includes short video tutorials of all sections of QuickBooks.