How to find deleted/inactive customer

It's a straightforward process to locate deleted or inactive customer profiles in QuickBooks Online, info2039.

I'd be glad to guide you through the steps on how you can find them in your customer list. Here's how:

1. Go to the Sales menu and select Customers.
2. Click the small Gear icon right above the Action column.
3. Check the box for Include inactive.

Please note that deleted or inactive customers will have a word (deleted) right after their name. If you want to reactivate a customer, simply click the Make active beside it.

For more details about adding or modifying clients in QuickBooks Online, you can refer to this article: Add And Manage Customers in QuickBooks Online.

You'll also want to check out or save these articles that provide more information and guidance about customer management in QBO:

• Set Up And Assign Customer Types In QuickBooks Online
• Change Sub-customers Into Projects QuickBooks Online

Don't hesitate to ask for help if you need anything else from us. Whether it's about recording customer-related transactions or making changes to their profile, we're here to assist you.