Question

How to go back to old layout

Forum|Forum|2 years ago
October 9, 2023
5 replies
0 views

how to go back to old layout

QuickBooks Online

J

JuliaMikkaelaQ

Let me guide you on switching from the new layout to the old one, @ameagle.

If you still have the option to switch to the old layout, you can follow these steps for guidance:

Go to the +New button.
Under the Customers column, select Invoice.
In the upper-right corner of the screen, click the Old Layout button.
Read the prompt that will pop up on your screen.
Once you're ready, click the Leave button.

However, for some users, there's no option to switch from the new to the old layout. If you are one of the users who don't have this option, I recommend sending feedback to our Developer Team. This way, they can see your request and consider it for the next program update.

Here's how:

Access your QuickBooks Online company.
Click the Gear icon on the top right corner of the screen.
Under the Profile column, select Feedback.
Enter a brief description of your feature request.
Once you're ready, press Send.

Moreover, I will leave these articles if you want to know how to manage your invoice payments and other sales forms:

If you have other questions or concerns about switching layouts in QBO, feel free to send us a reply. We will gladly assist you further in this.

W

WEALMEIDA2019

Don't have this button any more!

G

GenmarieM

Hi, @WEALMEIDA2019.

I recognize the importance of you to revert to the old layout of QuickBooks Online. However, certain users are unable to switch back to the old layout. If you're one of these users, I recommend you send feedback to our Developer Team. This will allow them to review your request and potentially include it in the next program update.

Here's how:

Go to the Gear icon at the top right corner of your screen.
From there, select Feedback under the Profile column.
Please provide a summary of the feature you want to request.
Click Send, once you are ready.

Please let me know if you have more questions about this or anything else QuickBooks. I'm always here to help.

W

wareagle612

How do I permanently switch to the OLD layout? Every time I log in it presents as the new crummy one.

I do not understand the logic of forcing a new layout on users whose business you'd presumably want to keep. The new layout is noooot good

R

RCV

We always ensure we can provide the best feature when managing invoices and we understand that the new invoice layout differs from the usual way of creating your invoice transactions, wareagle612.

Recently, QuickBooks Online (QBO) underwent an update that requires customers to switch from the old invoice experience to the new one. However, only selected users can switch between different invoice styles. If you're using QBO Simple Start, switching back to the old layout is no longer available. If not, we can switch back to the old invoice experience and revert your invoice to the old layout by following the steps below:

On the left navigational bar, click the +New button.
Choose Invoice.
On the top-right corner, click the Old layout button.
Tap the Switch layout button.
Enter or select the necessary details, and then the click Leave and submit button.

See the screenshot below for your reference:

Once done, we can also get back to your old invoice template. Here's how:

Go to the Gear icon on the top menu.
Select Custom form styles.
Find your template.
Click the dropdown ▼ in the Action column.
Tap Make default. You'll see (default) displayed by the default template name.

You can check out this article for more details: Customize invoices, estimates, and sales receipts in QuickBooks Online. If you can't switch between different invoice styles, please send feedback directly to our Product Engineers so they can look into it and add this feature in future updates. Here's how:

Go to the Gear icon at the upper right and select Feedback under Profile.
Enter your comments or product suggestions. You can also attach a screenshot or file to combine them all.
Click Next.
You'll be provided a list of suggested help articles related to your comments. You can read through them or choose Skip and send message.
Select the appropriate category from the drop-down menu.
Tap Send message.

I've attached screenshots below for your reference:

In addition, here are some articles to help you manage invoice payments, and ensure your data stays accurate inside the program:

You're more than welcome to drop by if you have questions about managing your invoices. Do you need to run some reports or would you like to take care of taxes in QuickBooks? Let me know and I'll lend a hand again.

W

wareagle612

I have now selected 'old layout' 5x in a row. Every time I open an invoice it is the new layout.

I said in my original post i know how to make it show the old layout, i want to know why it is not staying on the old layout.

Can you answer THIS question?

N

ndubose23

Ugh! How do I go back. There is no option for me on my screen (although it seems from reading the other comments that clicking classic isn't helping anyway). QB sent all my set up invoices (that were not meant for my clients to receive yet) to them prematurely! SUCH A BUMMER and really makes my company look unprofessional and unorganized. I'm so disappointed in this. I truly accidentally clicked the button that switched my invoice layout. Are you really saying there is no way to switch back after making one small little unintentional mistake? How is this real? Please explain QB!

C

CSAUTO97

The new layout is simply terrible. It has slowed the progress of my business considerably. Of course the only way to switch back is to provide "feedback". Has quickbooks actually helped anyone in this thread? Will be switching to Mitchell soon. Getting tired of random updates without my consent and having to try to learn a whole new system in the middle of my work days. Why fix something that has been working fine for years? Ridiculous...

E

evergreengrowersinc99

Just yesterday our layout was changed again and without notice. It has slowed down the way we create invoices and it is annoying. I was able to change back to old layout a few months ago but now have not been able to get it fixed. Hopefully we get it resolved soon!

A

AnneMariee

I understand that some adjustments may be required for these changes, evergreengrowersinc99. Let me provide some information about reverting to the old invoice layout.

QuickBooks Online has recently introduced updates for the new estimate and invoice experience to make them more user-friendly and improve the back-end technology they're built in. Starting April 24, users of Simple Start and Essential plans have been migrated to the new interface with no option to switch back to the old layout.

With this, I suggest sending feedback about these changes. Our product development team will review your suggestion and may consider it for future updates.

Here's how to send feedback:

Click the Gear icon at the top-right corner.
Select Feedback under the Profile column.
Enter your product suggestions.
Press Next to submit.

You can check out these articles for more information on the new estimate and invoice layout:

For future reference, here's a guide on generating reports to get summarized information about your estimates and invoices: Run reports in QuickBooks Online.

Come back to this post if you have any other concerns about invoicing in the new experience. I'll be around to address them. Keep safe.

A

accounts343

Dear Team,

We are facing lot of issues with new layout of Employees and Invoice. Instead of doing creativity job your technical team creating frustrating to end users and customers. Simply creating boxes and increasing fonts will not resolve the issue. We don't want your new layouts. Please keep old layouts only.

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