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May 26, 2024
Question

How to match checks not showing up? QBO changes account when I sort via the description tab. how to stop?

  • May 26, 2024
  • 1 reply
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1 reply

May 26, 2024

I can provide information to help you match your check and prevent the system from changing accounts when sorting transactions from the bank feeds, JFanni. Let me discuss this matter thoroughly so you can proceed with your task immediately.

 

In QuickBooks Online, you can only match transactions with the same information, such as DateAmount, and Bank. Therefore, please review your checks and update them if necessary so they will show up during the matching process.

 

After that, you can manually match your transaction to look for the appropriate check. Here's how:

 

  1. Head to Transactions, then Bank transactions.
  2. From the review tab, click the entry and select Match.
  3. Select a date range and utilize the Filter dropdown for a more precise result.
  4. Select the check from the list, then Match.

 

For more information about the process above and why you cannot find a match for your transactions, you can refer to this article: Match online bank transactions in QuickBooks Online.

 

On the other hand, you can uncheck the Enable suggested categorization to stop the QuickBooks from suggesting categories. To do this, you can proceed to these steps:

 

  1. From the Bank transactions page, select the For review tab.
  2. Click on the Gear icon and go to the Transaction details section.
  3. Uncheck the Enable suggested categorization option.

 

Moreover, once you've matched and categorized your transactions, consider reconciling your accounts to ensure they match your real-life bank and credit card statements to keep your record balanced and accurate.

 

Please notify us in the Community if you have other queries when matching your transactions or any questions when performing different business tasks in QuickBooks Online. We're here to lend a hand.