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October 17, 2024
Question

How to record Chase Billpay Stopped Payment after 90 days as check was not deposited

  • October 17, 2024
  • 1 reply
  • 0 views

Used Chase Billpay to provide a $5K grant to a vendor. The bank withdrew the $5K and reconciled in QBO as an expense.

Received notice that the vendor did not cash the $5K check so Chase stopped payment after 90 days and returned the $5K to my account and reconciled QBO.  I sent the $5K again. I do not want to see the $5K twice in my reports for the vendor.

1 reply

MorganB
October 17, 2024

Hey there, tk1957.

 

Thanks for posting here in the Community. I'm happy to point you in the right direction for recording the stopped payment in QuickBooks Online.

 

In this instance, I recommend reaching out to your accountant about the best way to record the transaction in your account. Your accountant or bookkeeper will be able to give you further direction based on your unique business setup and workflows. 

 

If you don't currently have an accountant you can find one in your area specifically trained in QuickBooks by searching here: Find a ProAdvisor

 

Please don't hesitate to drop a comment below if you need a hand with the entry. The Community always has your back!

tk1957Author
October 20, 2024

This does not answer my question.

October 20, 2024

Allow me to chime in and assist you in achieving your goal of recording the stopped payment after the check was not deposited, @tk1957.

 

It is advisable to generate an expense or issue a check to appropriately debit and credit the bank for the amount. To ensure that you select the correct account from the category, I suggest seeking guidance from your accountant.

 

To write a check or expense, here's how:

 

  1. Sign in to your QuickBooks Online account.
  2. Go to the + New icon on the left panel.
  3. Select Expense or Check under Vendors.
  4. You can leave the Payee blank and enter the Category details.
  5. Click Save and close.

 

You have the option to void the check to rectify the reconciliation balance, as the payment has not yet been reflected in your bank statement. However, I would still advise reaching out to your accountant for further assistance with your bank account reconciliation.

 

That being said, let me show you how you can void the check:

 

  1. Go to the Expenses menu, then select Vendors.
  2. Choose the vendor in question.
  3. Select the check, then the dropdown button in the Action column.
  4. Click on Void.

 

Additionally, you might also find this article helpful for the steps in reviewing a report after your reconciliation: How do I view, print, or export a reconciliation report?

 

Let me know if you have other inquiries about managing transactions in QuickBooks. I'm just around to help. Take care always.