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saideepika-r-apo
November 8, 2023
Question

How to stop invoices from being paid after one invoice got paid for a particular customer.

  • November 8, 2023
  • 1 reply
  • 0 views
I have created a customer and generated an invoice and made that invoice status to paid using QB Payment API on the same date. Again I created a new invoice to the same customer, it automatically marking the invoice status to paid even without calling the QB Payments API. How to stop this from being marked as paid?

1 reply

Angelyn_T
Angelyn_T
November 8, 2023

It's great to have you in the Community forum today, Sai. I understand the significance of stopping your invoices from being automatically marked as paid even without notifying the QuickBooks Payments API. I can direct you to our developer team, who can handle APIs and address any other concerns related to third-party applications.

 

I want you to know that we have a dedicated forum that handles API-related concerns. With our Intuit Developer, you can interact with product experts, developers, and engineers about software, QuickBooks API concerns, or developer license-related questions. From there, they can guide you on how to stop invoices from being paid automatically.

 

 At this time, you can post your concerns on their space following these steps:

 

  1. Open this link: https://help.developer.intuit.com/s/.
  2. Choose your QuickBooks product.
  3. Tap on Ask a Question. 
  4. Sign in, then follow the onscreen pop-ups to proceed.

 

From the Intuit Developer Dashboard, you can also search for any topics you need help with on the Search bar provided.

 

You might also want to review the resources from this material for more tips while taking payments from customers using our QuickBooks Payments: Take and process payments with QuickBooks Payments.

 

If you need further assistance regarding your invoices, please feel free to add a comment below. I'll be more than happy to help you out. Have a good one!

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