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TerryS54
February 5, 2024
Question

How to use a vendor credit to pay off bills?

  • February 5, 2024
  • 1 reply
  • 0 views
I can't see where to "marry" the vendor credit and the vendor bills with the result being a "0" check amount.

1 reply

H
Heide DC
February 5, 2024

Thanks for posting here in Community, TerryS54.

 

Allow me to provide some steps to pay your bills using your vendor credit in QuickBooks Online (QBO).

 

To create a Vendor Credit:

 

  1. Click New + from the menu and select Vendor credit.
  2. Enter the vendor's name and the credit details.
  3. Select Save and close to confirm.

 

Here's how to use the vendor credit as payment for an open bill:

 

  1. Open the bill you want to pay and click the Make Payment button.
  2. In the Bill Payment, the bill marked as an Outstanding Transaction.
  3. Go to Credits and choose the exact amount.
  4. Select Add and then Save and close to confirm.

 

In addition, you can check this article for more information on how to record a refund or credit from a vendor in QuickBooks Online: Enter vendor credits and refunds in QuickBooks Online.

 

Leave a comment below if you have any questions regarding vendor credits in QuickBooks Online. I'd be happy to assist you. Stay safe.

T
TerryS54Author
February 6, 2024

Can you have one large credit that pays off several open bills?

M
MAnneJ
February 7, 2024

Thanks for going back to the thread, @TerryS54. 

 

Yes, you could link those credits to bills if it came from the same vendors. However, we can only apply the credits with the same vendor to several open bills. And leave those credits in QuickBooks until you receive a bill from a specific vendor.

Here's how: 

 

  1. Go to + New, then select Pay bills.
  2. Select a bill for your vendor from the list.
  3. You'll see the available credit with this vendor in the Credit Applied field.
  4. Make sure to complete the rest of the fields. 

 

In addition, you'll want to check this article on how to refund a customer in QuickBooks Online: Record a customer refund in QuickBooks Online.

 

Please come back to this thread if you need additional assistance in managing your vendor credits and any QuickBooks-related concerns. Keep safe. 

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