How to void a check that was processed with Melio?

Let me discuss what things to consider when voiding a check processed with Melio, @treasurer153.

The ability to void a check depends on its current status. You can void a check through your Melio account if it's not deposited. However, if the payment has been deposited, then you need to reach out to the Melio Support Team to check if they have the option to void or cancel the check.

On the other hand, if you have recorded this transaction from your QuickBooks Online (QBO) account, which the bank associated with your Melio account is connected to QBO, then we can have the option to void the check by going to the register.

Here's how:

1. Sign in to your QBO account.
2. Go to the Settings and select Chart of Accounts.
3. Select the bank account associated with the check, and click View Register.
4. Click the check transaction, then Edit.
5. At the bottom of the page, click More and select Void.

Additionally, since Bill Pay powered by Melio integration has been discontinued, you'll need to work with your vendor and the Melio Support Team to find a means to cancel this check transaction if the check payment has already been taken out of your bank account.

Furthermore, you can use this article as a reference to learn how to match your payments with QBO automatically: Automatically match QBO product transactions.

Feel free to comment below for additional questions about voiding a check or other QuickBooks concerns. Have a good one.