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cjloveconsulting
October 30, 2021
Question

I am attempting to reorder invoice entries and it is not allowing me to do so (I get a red "no entry" icon when I try to drag an entry up or down). Failed in 2 browsers.

  • October 30, 2021
  • 1 reply
  • 0 views
Tries clearing cache and cookies. Failed in Chrome and Edge.

    1 reply

    M
    Mark_R
    October 30, 2021

    Your issue ends here, @cjloveconsulting.

     

    Allow me to provide insights on reordering line items on an invoice and help you from there.

     

    I've tried reordering the line items on my invoice and found out that the "No Entry" sign will show once you drag the line item back to its original row. That said, you'll want to move each line item to a different row to reorder them successfully.

     

    However, if you're getting a different result/error, I appreciate any additional details or screenshots you can provide. That way, I can look further into it.

     

    You might also want to review all the sales transactions made in QuickBooks. You can go to the Sales menu and select All Sales.

     

    I'm still open to your replies, @cjloveconsulting. If you have any additional questions about invoices, don't hesitate to leave a comment below. I'll be around to provide further assistance.

    Q
    quinnesi
    May 8, 2023

    I have the same problem and the QB Assistant reply was NOT helpful.

     

    I click on the box left of the line number, and attempt to drag that line to a new position in the invoice.  I get a red circle with a line through it which signifies the line cannot be dragged.  In past years, I used to be able to drag lines with no problem.  Using the same method (left click the squre left of the line number) I would get a green cicule singlifying the line could be dragged to a new position in the invoice.  Voila.  It worked in the past, so why not today?!?!?!?!?!.

     

    this seems to be a QBO error and is a serious problem.  PLEASE FIX!

      J
      JEG4
      August 6, 2023

      I am having the EXACT same problem.  I can move a blank row up and down no problem, but when I try to move a row with anything at all in the row (can be just a date without anything else), QB will not let me move it.

       

      I need to break my invoices into individual tasks, so I absolutely need to be able to rearrange rows (time and expenses for a single task all together, then to the next task).  

       

      Please HELP!!

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