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July 17, 2020
Question

I am getting charged a fee when a client pays through the quickbooks invoicing emailed. Is there a way to not be charged a fee?

  • July 17, 2020
  • 7 replies
  • 0 views
Original commenter did not share additional details

7 replies

July 17, 2020

Let me share some information about transaction fees, larimhd. 

 

You can send your invoices in QuickBooks Online (QBO) for free. However, fees are drafted when signing up with Payments. 

 

This means, there will be a payment charge of 2.9% of the total amount + 25c per transaction when your client pays the invoice (using the link that's attached to it).

 

The transaction fees also include a credit card processing service, set up and monthly service fees, discount rates, per authorizations fees, and others. For more details about this one, check out this link: Standard Payment Fees and Rates .It also provides you an overview of the fees and plans for QuickBooks Payments.

 

If there are any fees/charges you need to clarify, please reach out to our Merchant Services Team. They'll pull up your account in a secure environment and provide you details of your inquiry. 

 

To learn more about QuickBooks Payments, check out these links:

 

 

You can always count on me if you need a hand with setting up recurring payments or any QBO related. I'm always here to address them for you. You have a good one. 

September 27, 2021

This is such bs. How is Intuit legally allowed to charge these fees, yet it's illegal for me to pass them on to my customers??? For a company built on the backs of small business owners, this seems like extortion. I can't wait until there is a better option for us that doesn't penalize those of us who PAY YOUR BIILLS for simply trying to get paid. I'm so sick of dealing with Intuit. 

Fiat Lux - ASIA
July 17, 2020

...

October 14, 2020

what is MP?

Fiat Lux - ASIA
October 15, 2020

...

April 30, 2021

Such BS!!  Intuit now charges a fee even for bank to bank checking account drafts.  Intuit updated the subscription terms because they wanted more of your money.

June 4, 2021

Is there anything we can do about this??? has anyone found something else for free to bill customers??? OO I am so mad I didnt even get a heads up!

June 4, 2021

Thank you for posting and sharing your sentiments here in the Community, @celiariahi.

 

I understand how the price increase on the ACH payments affects your business. However, despite the update, you can request a rate review for your account to avail of payment discounts. Though you can't get free-charge fees for ACH payment, you'll have a discount for it. But you'll need to meet the requirements to get a rate review. Then, if you qualify for the discount, I suggest reaching out to our QuickBooks Payments Team to process it for you.

 

You might want to know more about processing payments in QuickBooks Online (QBO). You can read this article for more details: Take and process payments in QuickBooks Online.

 

I'm still open to your replies if you need anything else about processing payments.

September 27, 2021

This is such BS. How is it that Intuit can charge me for getting paid, yet it's illegal for me to pass that charge to my customers??? It's crazy that a company who has literally built their business on the backs of us small business owners,  penalizes us for making it convenient for our customers to pay.  I truly cannot wait for the opportunity to use any company besides intuit because this is extortion of the Small Business Owner. We're your Bread and Butter, yet you rape us for every dollar you can. 

Fiat Lux - ASIA
September 28, 2021

@PurplePeony wrote:

I truly cannot wait for the opportunity to use any company besides intuit because this is extortion of the Small Business Owner.  


 

@PurplePeony 

We have yet to find any other accounting app that accepts ACH payments for free.

November 14, 2021

I already pay monthly to use Quickbooks but now I'm also having to pay for every single time a client pays me. Serves me right for not doing enough research before signing up. Time to start asking friends for better app suggestions. I just wanted something to make freelancing simpler and TBH I was already having my doubts about whether I was getting my money's worth every month. I should have paid more attention when the friend who initially suggested this app to me later told me they quit and found something else. 

Fiat Lux - ASIA
November 15, 2021

@einaf639 wrote:

Time to start asking friends for better app suggestions. 


 

@einaf639 

We have yet to find any accounting app offering a feature to accept ACH for free. If you don't prefer to use any of the free apps as I mentioned earlier as a workaround, consider opening a Wise Business account to accept ACH payments for free. You can run the bank feeds to your QBO account.

https://wise.prf.hn/l/64dl92k

 

November 15, 2021

Thanks. Any little bit of advice helps. 

March 11, 2022

Hi there, @williamdavis

 

QuickBooks will automatically convert the percentage amount to decimal point once you enter it in the Rate column.

The program will also round off any numbers to the nearest hundredths in the AMOUNT column. This is the reason why it's converted to 0.03.

This is how QuickBooks is programmed. Thus, you'll want to take note of its difference when recording the fee. You can write these down in the Message on invoice or Message on statement field

I can see the impact of this matter to your business. Therefore, let me take note of this as a suggestion to improve your QuickBooks experience.

On the other hand, you can send a feedback to our product developers.  This way, they can review your suggestion and enhance the software in our future updates.

Here's how:

  1. Select the Gear icon at the top and click Feedback.
  2. Enter your comments or product suggestions. Then, select Next to submit feedback.

 

For additional reference in including service fee for product or services, check out this article: Add Service Fees Manually to Invoices

If you use QuickBooks Payments, customers can pay their invoices directly by credit card or ACH transfer. We process and handle everything for you. When you get paid, QuickBooks puts transactions into the correct accounts.

 

Please get back to me if you have any other QuickBooks-related concerns. I'll be here ready to assist you. Have a good one!

November 14, 2022

It's great to have you here in the Community, @Globe3030.

 

In QuickBooks, processing invoice payments online depends on how and what payment method you'd like to process it with.

 

If you use QuickBooks Payments, fees are applied each time you process a transaction. With that, you can check out this article to have an overview of the payment processing fees: What are the fees for QuickBooks Payments?

 

Additionally, you can refer to these articles to learn more about QuickBooks Payments:

 

 

You can always get back to us if you need further assistance. The Community is here to help. Have a good day.