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March 9, 2024
Question

I am looking at my sales invoices and there is money that says not deposited and some that is deposited. How do i deposit it?

  • March 9, 2024
  • 1 reply
  • 0 views
Sometimes i get the option to deposit it and now it doesn't. It brings me to a receive payment page and thats where I get stuck

1 reply

March 9, 2024

We're pleased to have you here in the Community, kleinsporthorses.

 

I have the steps you need to guide you on depositing customer payments in QuickBooks Online.

 

Not deposited invoices are paid invoices under Undeposited funds, which hold customer payments temporarily that you can deposit together. To deposit these funds, proceed to these steps:

 

  1. Click on the +New icon, then Bank deposit under OTHER.
  2. Choose the bank account that the funds are going into from the Account dropdown.
  3. Tick the checkbox on the left side for each payment you want to deposit.
  4. Determine how you want to save the transaction: Save and close or Save and new.

 

On the other hand, it could be that invoices are still unpaid since you'll be routed to the Receive Payments page. Once you want to record invoice payment and directly deposit it to the proper account, select the account in the Deposit to dropdown. Refer to this article for details: Record invoice payments in QuickBooks Online.

 

Moreover, you can run and customize different financial reports to gather beneficial data from your business finances. It helps you develop informed decisions to stay on the right track.

 

Keep us posted in the Community if you have additional questions when depositing customer payments or other related concerns in QuickBooks Online. It's our priority to assist you in carrying out various business tasks.