I am new to QBO and am stuck at the "add a shortcut" bar to the left. I am done and need it to close. I do not have the +New button at the top left because of it.

Welcome to the QuickBooks Community, Gthomas. Let's perform some troubleshooting steps to ensure you can access the + New button in QuickBooks Online (QBO).

Before that, are you referring to the + Add a bookmark option? If so, we can zoom out of the screen to display the + New button. To do that, press the Ctrl and - buttons on your keyboard simultaneously.

If the issue persists, I recommend signing in to your QBO account in an incognito window to rule out the possibility of a browser problem. Please use the following keyboard shortcuts: 

• For Google Chrome browser: Ctrl + Shift + N
• For Mozilla Firefox browser: Ctrl + Shift + P
• For Safari browser: Command + Shift + N

Once you have signed in, please check if you are able to access the + New button. If yes, return to your original browser to clear its cache or switch to a different compatible one.

We'd also appreciate it if you could provide us with a screenshot of your screen so we can have a visual of the issue and provide more appropriate troubleshooting steps.

Additionally, here's a reference to guide in customizing your account settings in QBO according to your preferences: Get started and adjust settings after you sign up for QuickBooks Online.

Please don't hesitate to visit us again in the Community if you need further guidance in setting up your QBO company. We're always here, ready to help you. Have a great rest of the day.