I am pulling a custom report and the taxable amount has non taxable items in it. I use this for sales tax and just noticed it was doing it but not on all invoices.

There are multiple factors that affect the sales tax calculation on a sales transaction, gtmobileautorepair. Let me share some insights on this.

Sales tax is calculated based on these details:

• Customer's tax exempt status
• Billing and shipping addresses
• The details of the item you're selling

The calculation of the transactions created prior to the program update will not be affected. Thus, we'll have to open the transactions in question and update the details manually. Let's take an invoice as an example.

1. Locate and open an invoice.
2. Change/Toggle the sales tax rates and other details.
3. Click Save to apply the updated information.
4. Select Yes to save the changes.

The next time you pull up the customer report, it should now provide you an updated data. You can check out these links to see how sales tax is calculated in QuickBooks Online:

• Learn how QuickBooks Online calculates sales tax
• Sales tax in QuickBooks Online

Note that adding or removing columns from the report will not change the amounts. This is because the amounts are dependent on the recorded transactions. Thus, we need to go back and update them one at a time. You can follow the steps in this article to locate the invoices that needs correction: Correct invoices created without sales tax in QuickBooks Online.

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Keep in mind that the custom report should be properly filtered so we can see the specific data. Keep us posted if you need additional assistance in doing this.