I am trying to access the custom form. But this message is showing up " We're sorry we can't find the page you requested" The link isn't working. How I find custom form?

It's nice to see you here in the Community, J-campbell.

A cache-related issue is likely causing the inability to access the custom form. If this is the case, you can perform some troubleshooting steps. You can use a private or incognito window to rule out cache problems in your browser. Here are the shortcut keys:

• For Mozilla Firefox browser: Ctrl + Shift + P
• For Google Chrome browser: Ctrl + Shift + N
• For Safari browser: Command + Shift + N

Next, click the Gear Icon on the QuickBooks Online (QBO) page and select the Custom form styles to try to access it again. If it works, you can clear your browser's cache. This removes the webpage data that's causing the issue. If a private browser doesn't work, you can use other installed supported browsers as another option.

If the issue persists, I recommend contacting our support team. Our team will take a closer look at the situation and provide a resolution.

I'll also add this article to guide you on how to personalize and add specific info to your sales forms: Customize invoices, estimates, and sales receipts in QBO.

Don't hesitate to leave a comment below If you have any additional concerns about custom forms or other QBO-related concerns. I'll be here to further assist you.