I am trying to add a GL account in QB Online. I go to Chart of Accounts and hit +New at the top but I don't see the anything there to add an account. Can anyone help?

Thanks for sharing your concern in the Community forum, @Chris11_2.

Let me share some information about adding a GL account in QuickBooks Online (QBO).

Upon checking on our end, the ability to create an account in the chart of accounts column is still available. Since you are experiencing this issue, it might be due to stored cache causing unusual behavior in QuickBooks, which can affect its performance.

To handle this, we can reset the cache to resolve the issue. I recommend performing some basic troubleshooting steps, you can try signing in to your QBO account using a private browser or "incognito" mode. This can help your computer or device run more efficiently by preventing interference from extensions, plugins, or cookies. Here are the shortcut keys for these browsers:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + N
• Safari: press Command + Shift + N

Also, clear your cache and refresh website preferences to remove the historical data and access QuickBooks with a clean slate. 

For future reference, you can use these articles to learn how to turn on and use account numbers for your chart of accounts, and understand what specific default accounts are created for you depending on the business entity you selected in QBO: 

• Manage default and special accounts in your QuickBooks Online chart of accounts
• Use account numbers in your chart of accounts in QuickBooks Online

Keep in touch if you have any other concerns with managing your chart of accounts or any QuickBooks-related concerns, Chris. Enjoy the rest of the week!