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R
ryano-ocullelect
March 1, 2024
Question

I am trying to add a vendor in QB Online advanced and it does not appear that it is searching for QB Business Network Connections. Any ideas?

  • March 1, 2024
  • 1 reply
  • 0 views
I have the visibility turned on in out Inutit account for inbound requests, but I can't see any settings to enable or disable the searching feature. For reference, I am using the QB Online App on my PC. Any help or suggestions are greatly appreciated!

1 reply

J
Jelayca V
March 1, 2024

I understand the inconvenience this has caused you, ryano. Your concern is valid, and we will bring it to the attention of management to improve our customer service.

 

After conducting a thorough investigation, we have identified that the issue is related to investigation number INV-91848. Please be assured that our engineering team is actively working to resolve this issue, and we anticipate providing you with an update soon.

 

We recommend reaching out to our QuickBooks Online Support team and requesting to be added to the list of affected users. This will ensure that you receive timely updates on the issue via email. To contact our support team, please follow these steps:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to the Help icon.
  3. Click the Search tab and select Contact Us.
  4. Provide a summary of your concern and click Continue.
  5. You can choose either to chat with us or have us call you.

 

Moreover, consider checking this article to learn more about the QuickBooks Business Network and how to manage it: Learn about the QuickBooks Business Network

 

I've also included this extra guide to find out more details about handling Accounts Payable in QBO: Accounts Payable automation in QuickBooks Online. 

 

If you have any further questions about QuickBooks Business Network, please do not hesitate to let us know. The Community is always available for you. Best regards.

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