I am trying to create an invoice but it will not allow me to scroll down to add services. Anyone else have this issue? Thx

We appreciate you posting your concern in the forum, leahyme.

I know some troubleshooting steps to help you create an invoice seamlessly in QuickBooks Online. Allow me to discuss it further so you can achieve your goal.

In some instances, accumulated data used by QuickBooks to run faster becomes outdated. This can cause unexpected behavior when navigating the software, which can be why you cannot add services when creating an invoice. To get this resolved, let's utilize a private window to prevent utilizing corrupted cache files through these keyboard shortcuts:

• Google Chrome: Ctrl + Shift + N
• Safari 11 or newer: ⌘ + Shift + N
• Mozilla Firefox: Shift + Ctrl + P
• Microsoft Edge: Ctrl + Shift + N

Once successful, switch to your regular browser and clear its cache to refresh the website's preferences. Also, please consider using the system's supported browser for the best and most secure experience.

On the other hand, you might want to review this material for guidance once customers pay their invoices: Record invoice payments in QuickBooks Online.

Please consider notifying us in the Community for additional questions when creating invoices or other concerns related to QuickBooks Online. We're always here to lend a hand.