Skip to main content
April 27, 2024
Question

I am trying to get my invoices funded through the line of credit, I have many invoices that are approved for this but then when I try it says they cant verify my identity

  • April 27, 2024
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

April 27, 2024

I recognize the convenience of using a line of credit for invoices, Kate. Let me point you to the right support team for assistance.

 

There's an ongoing investigation into receiving the verifying identity error when applying for the loan.  With this, I suggest contacting our experts to be added to the list of affected users and obtain email updates on its status. Rest assured that they're working diligently to get it resolved.

 

  1. Go to the Help icon and choose Search.
  2. Click the Contact Us button and enter your concern.
  3. Press Continue.

 

If you'd like to call QuickBooks Line of Credit loan directly, refer to this article: What is QuickBooks Capital?

 

I encourage reading these resources to learn more about our verification process:

 

 

In case you bump into any other issues related to your Intuit account, take a look at this reference: Get help if you can't sign in to your account. It details various scenarios, along with their solutions.

 

Feel free to let me know if there's anything else I can help you with handling invoices in QuickBooks. Take care.