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April 2, 2024
Question

I am trying to turn off the suggested categories for bank transactions. For my checks it is putting all of them in the wrong category under the wrong vendor?

  • April 2, 2024
  • 1 reply
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When I change the category or the vendor then it changes all of the transactions. I can't figure out how to turn this feature off.

1 reply

April 2, 2024

Hello there. Let's navigate together to turn off this feature to enable transaction categorization.

 

 To begin with, we need to ensure that the Enable suggested categorization is turned off. 

 

Here's how:

 

  1. On the left panel, go to Transactions, then select Bank Transactions.
  2. Click the small Gear icon beside the print icon.
  3. Once done, locate the Enable suggested categorization, then uncheck the check box.

 

After this, the transactions will not change whenever you modify it to the correct Category and Vendor. However, if you still can't change it, we can perform basic troubleshooting by using a private browser. Private browsers will not save data, unlike regular browsers.

 

These are the keyboard shortcuts:

 

  • Mozilla Firefox: CTRL + Shift + P
  • Microsoft Edge: CTRL + Shift + N
  • Google Chrome: CTRL + Shift + N
  • Safari: Command + Shift + N

 

If it works fine from there, you'll want to clear your regular browser's cache. In addition, you'll want to check this article as a reference to learn how to reconcile your accounts so they always match your bank and credit card statements: Reconcile an account in QuickBooks Online.

 

Let me know if you need further assistance managing your bank feeds or any QuickBooks-related concerns. I'll keep an eye out for it. Stay safe.