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K
kelley3
March 6, 2020
Question

I can not print vendor checks anymore, before i would create a bill and just print the payment check out. Now it is showing schedule payment and nothing happens.

  • March 6, 2020
  • 6 replies
  • 0 views
Original commenter did not share additional details

    6 replies

    G
    GraceC
    March 6, 2020

    Hello there, @kelley3.

     

    Can you provide the specific error are you having when trying to print in QuickBooks Online (QBO)

     

    In the meantime, let's try printing your transactions or reports in a private window. There are times that the browser is full of frequently accessed page resources, causing some unusual responses.

     

    To save you time, use either of these keyboard shortcuts:

    • Mozilla Firefox: press Ctrl + Shift + P
    • Internet Explorer: press Ctrl + Shift + P
    • Safari: press Command + Shift +N

    If you're able to print fine in a private window, go back to your original browser and clear its cache to start fresh. Also, using other supported browsers can help us narrow the cause of this behavior.

     

    If you're getting the same problem, you can check out these articles to resolve printing issues in QBO:

    We're here to lend a hand if you have other printing concerns. Feel free to let us know. 

     

    J
    Just_me
    March 6, 2020

    @GraceC ,

     

    You guys need to stop telling people that it's an issue on their end.  It is QB that did this.  It has NOTHING to do with which browser they are using, or if the cache needs help.  

    IT IS ALL QUICKBOOKS and trying to force us to use Online Bill Pay.   

    Calling customer service or anyone else doesn't help, either.  They ALL just say that it is, how it is.  They have NO intentions on changing things back, or fixing what's totally broken.  They won't even put things back, that NEED to be there. 

     

    @Kelly3 

     

    It's a lost cause. I've been trying for over a week to get answers.  They just keep telling me this is how it is and we, as customers, have to deal with it. Good luck!!

      E
      Eksa22
      June 10, 2020

      Same situation. I need to print checks and am no longer seeing this option. There is only the "Save and schedule payment" which directs me to electronic payment options. 

        G
        GlinetteC
        June 11, 2020

        It's my priority that you can print vendor's check, Eksa22.

         

        To help us get this sorted out, I would recommend contacting our Customer Care Support. They have available tools to take a look into your account and can help you remove the payment schedule option on your end. 

         

        Here's how:

         

        1. Go to the Help icon.
        2. Click Contact us.
        3. Enter "no print option" as your concern.
        4. Click Let's talk.
        5. Choose either to Start a message or Get a callback.

        I've also included these links you can read to learn more about Online Bill Pay:

         

        We're always here if you need more help.

        G
        gradeacarpeting
        August 19, 2020

        I am having the same issue. Before I could pay a vendor and print the check. Now it says schedule online payment and then nothing happens. Annoying. 

          C
          Charies_M
          August 19, 2020

          Hello there, gradeacarpeting.

           

          I appreciate you for letting us know you're experiencing the same issue with printing vendor checks in QuickBooks Online (QBO). I am determined to help find a solution for this.

           

          If you've done all the recommended troubleshooting mentioned by the previous representative in this thread, I suggest contacting our QuickBooks Care Team. Using their tools, they can take a closer look at this issue and identify its cause. 

           

          Here's how you can reach us:

          1. Go to the Help menu at the upper right.
          2. Select Contact Us.
          3. Enter your concern.
          4. Click Let’s talk.
          5. Choose Get a callback. 
          6. Type in your contact info.
          7. Select Confirm my call.

           

          You can check out this article for our most updated contact information: Support hours and types.

           

          Keep me posted if you have any other questions while working with QuickBooks. I'll be here to help. Have a great day ahead.

          J
          JacquiB1
          September 3, 2020

          not helpful.

          T
          twalters123
          September 22, 2020

          The only way I can bypass it is to save the invoice, and then go back out to the vendor list.  If I then look up the vendor I am trying to issue a check to, the make payment option is available on the right hand side.  If you click on the "make Payment" it takes  you to the screen that you can print a check from.  I hate the new set up and all the searching to be able to do simple tasks.  Many of my vendors do not take anything but check, so quickbooks needs to fix this.

          M
          mi4guyc
          December 1, 2021

          QUICKBOOKS: Fix this - I want to print local checks from the Bill Pay screen.  I am NOT turning this over to your bill pay service.  Due to this I am going to switch vendors ASAP.

            J
            JamaicaA
            December 1, 2021

            I'd like to assist you with printing checks when paying bills with QuickBooks Online, @mi4guyc.

             

            Kindly be informed that the option make payment was changed into schedule online payment few months ago.  

             

            Checks can still be used to pay your bills. To do so, select the Mark as paid option from the drop-down menu. You'll be directed to the bill payment window. Then, at the bottom of the page, tap Print check and choose the bills you wish to pay. 

             

            For your convenience, I've attached some screenshots below:

             

             

             

            I've added these resources for more guidance:

             

             

            Lastly, you can refer to this link if you want to review all of your vendor transactions in the future.

             

            If you have additional concerns about handling bills, feel free to reply. I'll be here to help you out.

              P
              PMA131
              July 12, 2022

              I just entered bills or invoices from vendors and my unpaid bills will not populate to the Print Check screen.  

              H
              Hwmfuwaa
              July 2, 2024

              I have same issue.

              How can I fix to print the check for vendors?

               

               

              A
              AileneA
              July 2, 2024

              I can see the importance of ensuring smooth check printing on your part, Hwmfuwaa. Don't worry, I'll provide alternative methods to print checks.

               

              First off, let's make sure you mark all the bill transactions as paid. Once marked as paid, we can go to the Expenses tab, select the transactions, and open them. Then, it will route you to Bill Payment # to print. Click on Print check. Then, we can Preview and print the transactions, and Print it.

               

              See these screenshots below:

               

               

               

               

               

               

               

               

               

              An additional option is to navigate to the +New icon and choose the Print checks option. From there, you can select the desired transaction and make sure to select the correct account. Once finished, click on Preview and print. Then, proceed to print.

               

               

               

               

              For more detailed steps, you can check these articles: 

               

               

              Additionally, I've also added this article to help you set up your print settings correctly: Configure your print settings for printing checks in QuickBooks Online. 

               

              You can always come back to the Community if you have additional questions about printing checks. We'll be willing to lend a hand. Have a great day.

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