I can't add attachments to my estimates and invoices anymore, the option is gone! I uninstalled and reinstalled the Android app, no solution.

I hear your sentiments, alphaapplianceco.

I'll provide troubleshooting steps so you can resume your sales transaction tasks with ease.

We can refresh the data within the program or from the settings menu on your mobile app. It restores the application to remove the older cache that causes this odd behavior.

I'd be glad to guide you on how:

1. Go to the Menu ☰ icon, then select More Options ⋮.
2. Tap Settings, then Refresh Data.
3. Click Yes to confirm.

If the issue persists, you can access your QBO through a web browser and utilize attachments to your invoices and estimates.

Otherwise, you can contact our Customer Support Team to further investigate the root cause of this issue and find a possible resolution.

For future use, personalize your invoice to have professional-looking sales forms. To start, please head to this article: Customize invoices, estimates, and sales receipts in QuickBooks Online.

You can always reply below if you have other queries about sales transactions. It's my priority to ensure that your concerns are fixed. Keep safe always.

After hours and hours of frustration and multiple calls to Quickbooks support with no answers I finally figured out the fix to this problem!

1. Open up QuickBooks on your desktop PC.

1. 2.Open up an existing invoice or create a new one.
2. 3.At the top right of the new invoice, you will see “try new template” click on this and enable and then save.
3. 4.Open up QuickBooks on your mobile phone or tablet and navigate to the same invoice. Scroll down to the bottom of the invoice and you will see the option to add an attachment now!
4. This also enables the ability to be paid via PayPal, or Venmo, take deposits, tips, and a few other goodies.. I hope this helps somebody!