I changed my email address a while back and I am still getting emails when I receive payment or deposit check to my original email address. How can I fix it?

Let's get this sorted out, uniren

The possible reason you haven't received the emails on your new email address, is you haven't set up the new one in your payments account. With that, we have to ensure you have an accurate email address. Doing so enables you to receive notifications about your transactions.      

Here's how: 

1. Sign in to Merchant Service Center. 
2. Go to the Account menu, then choose Account Profile. 
3. Find the Contact Information section and select Edit. 
4. Modify the email address if necessary and its reason. 
5.  Hit Submit. 

If you still cannot receive your emails after verifying your email address, I recommend contacting Payment support team. They have the resources to further look into this while ensuring your personal information remains secure. 

To contact them, we can:  

1. Go to Help (?) at the top right corner.
2. Select or type Contact Us.
3. Enter your concern, then select Let's talk.
4. Start a chat with a support expert.

I'll also add this article about handling your payments account in the Merchant Service Center: Access and manage your QuickBooks Payments account. 

Hit the Reply button if you have any email-related queries. I'll be here to assist. Take care!