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lleawe0705-aspen
March 28, 2024
Solved

I found that every transaction I have to update both invoice and Journal entry . I updated the receive amount in invoice. I saw the report say inv : paid, journal :unpaid

  • March 28, 2024
  • 1 reply
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Best answer by SashaMC

Hey lleawe0705-aspen,

 

Welcome to the QuickBooks Community! With QuickBooks Online, journal entries can only be used as credits toward the invoice, which could be why your journal says it is unpaid in the report. I am adding this article below that shares information on journal credits with invoices:

 

 

If you need clarification or have additional questions, please tag me below! I will be here. See you around. 

1 reply

S
SashaMCAnswer
March 28, 2024

Hey lleawe0705-aspen,

 

Welcome to the QuickBooks Community! With QuickBooks Online, journal entries can only be used as credits toward the invoice, which could be why your journal says it is unpaid in the report. I am adding this article below that shares information on journal credits with invoices:

 

 

If you need clarification or have additional questions, please tag me below! I will be here. See you around. 

L
lleawe0705-aspenAuthor
April 3, 2024

Thank you for your solution. One more question. I have account receivable.The problem is when I check the balance sheet. I am so surprised that the amount is different because it referred both invoice amount and Journal account amount. In this case how do I correct this duplicate amount? 

 

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