I had a bill that was processed through bill pay and then the next day was double drafted again (so paid three times). The double payments was done by System Admi..Help?

This is not what we want you to experience, johnrowe. Let me provide more information and route you to the right support to assist you process your bills seamlessly.

When using bill pay in QuickBooks, you can only cancel a scheduled payment before 12 am on the withdrawal date mentioned in the confirmation email sent to you after scheduling the payment. However, I suggest contacting our customer support team if it is beyond the expected time or the payment has already been processed and the check has been printed and sent. They have the necessary tools to thoroughly investigate the matter and determine the cause of the double payment.

Here's how:

1. Click the Help menu at the upper right.
2. Choose Contact Us.
3. Enter your specific concern and click Let's Talk. 
4. Select either Get a callback or Start a Chat. 

In addition, please get in touch with your vendor to inform them that you have voided the double payment. You can refer to the Learn about QuickBooks Bill Pay link for more information about this process.

To learn more about managing your bills and Online Bill Pay, check out this article: Enter and manage bills and bill payments in QuickBooks Online. 

If you have any further questions or concerns about bill pay, please do not hesitate to contact the Community again. I am here to assist you every step of the way and ensure that this issue is resolved to your satisfaction.