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June 27, 2024
Question

I have a bill that's been paid and shows up as being paid when I go to that vendors bills. However, when I go to pay bills. it's still there. How do I get rid of it?

  • June 27, 2024
  • 1 reply
  • 0 views
I can change it to zero, but can't seem to delete it.

1 reply

June 27, 2024

I'll guide you on how to clear, delete, or fix the unpaid bill showing when it was already paid, dpracing.

 

We can run the Vendor Balance Detail report or the Unpaid Bills report in QuickBooks Online (QBO) to check if a duplicate bill has been created, which might be causing the discrepancy.

 

Here's how you can run the Vendor Balance Detail report:

 

  1. Log in to your QuickBooks Online account.
  2. Navigate to the Reports tab located on the left-hand menu.
  3. In the search bar, type Vendor Balance Detail or Unpaid Bills and select the report from the suggested options.
  4. Set the appropriate date range for the report, including the period when the expense was recorded.
  5. Review the report to see if any duplicate bills are listed. Pay close attention to the vendor and amount columns.
  6. If you identify a duplicate bill, you can void or delete it.
  7. Click on More and select Delete or Void.

 

On the other hand, we can also check the Audit Log to verify if any action was taken on that paid bill that results in it being shown again as unpaid. For more details on how to run the Audit log, refer to this article: Use the audit log in QuickBooks Online.

 

Furthermore, allow me to give you these articles that offer further guidance on managing bills and other vendor-related transactions in QuickBooks Online:

 

 

You can post anytime if you still have queries about your vendor transactions in QuickBooks Online. Please know the Community has your back. Have a good day.