Skip to main content
December 10, 2024
Question

i have deleted a transaction but value of deleted transaction is visible in reports

  • December 10, 2024
  • 1 reply
  • 0 views

I have passed an Inventory Qty Adjust entry but later found out it to be incorrect. so i deleted that entry. but not the value of the deleted transaction is visible in the relevant report.

if i try to edit the same it show as "The Transaction you are trying to edit has been deleted."

1 reply

JoesemM
December 10, 2024

Let’s work together to ensure the deleted transaction is no longer visible in your reports, RAJENDRAY. To resolve this issue, we can follow these troubleshooting steps. Here’s what we can do:

 

Before doing so, we can refresh and rerun the report you've accessed to check if the deleted transaction is still visible. Please note that any deleted transactions will be removed from the report, which will then reflect the original quantity on hand.

 

If the issue persists after refreshing the report, let's perform some troubleshooting steps. An outdated cache might be affecting the program's performance.

 

I recommend logging into your account via a private browsing window. Doing so will help us determine whether the issue is related to the browser's cache. Here are the supported browsers:

 

  • Chrome: Ctrl+Shift+N
  • Firefox: Ctrl+Shift+P
  • Safari: Command+Shift+N

 

If it works just fine, I recommend clearing the cache of your regular browser so you can access QuickBooks with a clean slate. You may also use a different supported one.

 

Additionally, I will provide links to check your inventory to maintain an accurate count and run reports to assess inventory status:

 

 

If have questions about running reports with deleted transactions or any concerns, please don't hesitate to leave a reply below. We're always here to help you out. Take care always.