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I have enabled "Accept ACH" as one of the default payments but when new invoices are created, they only have credit card payment enabled. Am I missing something?

Forum|Forum|4 years ago
January 13, 2022
2 replies
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In Accounts and Settings | Sales, "Accept ACH" is set to On. I am able to add ACH as a payment option after the invoice is created, but I want it to be available from the beginning on all new invoices.

QuickBooks Online

Best answer by usermwever

For the benefit of anyone with a similar issue, I found that the problem was not in the Quickbooks settings. The issue was that the API calls that were creating the invoices were not setting the field to enable the ACH payment option. The API calls were updated to enable the ACH option and now it is available on the invoices.

C

Carneil_C

It's nice to have you in the Community, @usermwever. Let me address your concern about adding ACH payment option in your invoices.

With regards to this matter, I recommend contacting the Merchant Services Support Team. They have specialized tools to review your account and assist you with adding this payment option to your invoices.

Furthermore, I've included this handy article so you'll have a guide to manually record invoice payments in QBO.

For future reference, you can review some of our answers to the most commonly asked Payments questions: QuickBooks Payments FAQ's.

I'll be around if you need further assistance about managing your invoices. I'm always around here in the Community to help you. Keep safe and have a wonderful day!

U

usermweverAuthorAnswer

For the benefit of anyone with a similar issue, I found that the problem was not in the Quickbooks settings. The issue was that the API calls that were creating the invoices were not setting the field to enable the ACH payment option. The API calls were updated to enable the ACH option and now it is available on the invoices.