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July 1, 2024
Question

I have hundreds of billable items that are added to invoices. After about 75 QB slows and eventually shows an error. Anyone else have this problem since the update?

  • July 1, 2024
  • 1 reply
  • 0 views

Although some things that were terrible about the update have been fixed. This one is high on my list.

1 reply

Nicole_N
July 1, 2024

I'm here to ensure you can add all your billable items to invoices successfully in QuickBooks Online, @kathyplanb. However, I have some follow-up questions to understand your concern better.

 

Can you tell me what error message you receive? Also, what update are you referring to? Any additional information can help me provide you with an accurate resolution. 

 

Meanwhile, let's perform some troubleshooting steps to help QuickBooks run smoothly on your end. This way, you can get back on track and complete your task. 

 

Too much cache buildup in a browser can cause unexpected behavior with the product. You can open your account in a private (incognito) window to clean this up. Utilize these keyboard shortcuts to save time:

 

  • Safari: Command + Shift + N
  • Mozilla Firefox: CTRL + Shift + P
  • Google Chrome: CTRL + Shift + N
  • Microsoft Edge: CTRL + Shift + N

 

If it works, return to your browsing history and clear its cache. Otherwise, use other supported browsers to help narrow down the cause of this behavior.

 

You may also visit these articles if you want to record billable expenses and track your bills in the future: 

 


Fill me in if you have further questions or concerns about managing your invoices in QuickBooks. Leave your reply below, and I'll be around to help.