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July 7, 2024
Question

I have hundreds of customers make recuring and online payment each month. I'm constantly receiving "payment received" emails cluttering my inbox. How do I Disable

  • July 7, 2024
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1 reply

July 7, 2024

We appreciate your time getting in touch with the Community, Jmezzenga.

 

Turning off email notifications when receiving customers' payments is unavailable in QuickBooks Payments.

 

However, we can set up a different email for receiving payment notifications as an alternative. This way, we can still turn on customer email notifications for recurring payments.

 

To update your QuickBooks Payments email address, please follow the steps below.

 

  1. Sign in to your QuickBooks Payments account.
  2. Select Account, then Account Profile.
  3. Select Contact Information, then Edit.
  4. Change your contact info, then select Save.

 

For a comprehensive understanding of updating your QuickBooks Payments account info, I recommend referring to this article: Update business and account info for QuickBooks Payments.

 

Moreover, you may visit this article for additional information and detailed instructions about other processes in QuickBooks Online: QBO Self Help.

 

If you have any further questions about other account management in QuickBooks Online, please feel free to reach out. I will be checking this thread from time to time. Have a productive day!