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A
asacross311-ac-g
February 15, 2024
Question

I have invoices that say "paid but not deposited" that are more than 6 months old. How do get get these deposited?

  • February 15, 2024
  • 2 replies
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2 replies

Tena_Lewey
Tena_Lewey
February 15, 2024

These are most likely sitting up in undeposited funds.  You need to "make deposits" that will match how they land in the bank.  Pull the bank statement if needed to see.  Go to +New, then under Other, choose Bank Deposit. All of the items sitting in Undeposited funds that you have received will be there.  Make a deposit for each, to match the day received or the day it hits the bank, and make sure the amounts are deposited the same way as it hits the bank so bank reconciliation will not be a huge pain.

Hope that helps.

 

Tena_Lewey
Tena_Lewey
February 15, 2024

As a side note, if you have the bank connected, make sure you are not entering the deposits that download, instead, do the Make Deposit as per my other reply here, and then anything downloaded from the bank will have a Match in the register and you can match them.  This is the proper way and will ensure you do not end up with duplicate deposits.

 

 

S
ShyMae
February 15, 2024

Warm welcome, asacross311. I'm here to help ensure your invoices are marked as paid and deposited.

 

I agree with Tena_Lewey. Once you receive a payment, you'll need to deposit the money into your bank account. It will make your invoice marked as paid and deposited. 

 

If the invoice payment is posted in the Undeposited Funds, you'll need to transfer the funds from the Undeposited Funds to your bank account through the Bank Deposit feature. It will accurately reflect the status of your payments and deposits.

 

To create a bank deposit:

 

  1. Hover to the +New, then click on Bank deposit. 
  2. Select a bank account where to deposit the amounts
  3. Choose the undeposited invoices from the list.
  4. Hit Save and close.


I've attached a screenshot for visual reference.

 

For future reference, you can set up automated reminders for your customers. This feature can help you get paid faster and reduce the number of overdue payments. 

 

Furthermore, I'll be adding these articles to help you manage your transactions and guide you in reconciling your account in QuickBooks Online:

 

 

I'm still here, ready to back you up if you need further assistance recording your invoice payments. Use the reply button to submit your response, and rest assured I'll take care of them. 

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