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January 15, 2024
Question

I have prepared my contractors 1099 but when I hit the Preview button, I get gibberish and not the form. Does anyone know how to fix that?

  • January 15, 2024
  • 1 reply
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1 reply

January 15, 2024

It's nice to see you posting in the Community forum, annrod14.

 

Let me help you prepare your contractors 1099.

 

To begin, I recommend logging in to your QuickBooks Online (QBO) account via incognito mode or a private window. This way, it confirms if the cache is the cause.

 

Here's how:

 

  • Press Ctrl Shift (Google Chrome).
  • Ctrl Shift (Firefox).
  • Control Option (Safari).

 

Once logged in, try prepare 1099 again. If you have no issues when hitting the Preview button, go to your default browser and clear the cache. See Clear cache and cookies to fix issues when using QuickBooks Online for more information. 

 

Otherwise, switch to a different browser like Firefox, Google Chrome, or Safari. The one you are currently on may be having a temporary issue with QuickBooks, and using a new browser for the moment will allow you to get back to work.

 

You may also visit this resource to know what computer and browser you need for the best QuickBooks experience: System requirements for QuickBooks Online, Accountant, and QuickBooks Self-Employed.

  

For future reference, here's a great resource to help you close out your current year and prepare for the new year in QuickBooks with your accountant: Year-end guide for QuickBooks Online.

 

Don't hesitate to reply anytime if you still have questions or concerns about 1099. I am always here to help.