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Leprithus
May 8, 2024
Question

I have several contractors that I have to track W-9s with. In "Pay Contractors" the screen lags so bad it takes 15-30 seconds each click or tab. How can I fix this?

  • May 8, 2024
  • 1 reply
  • 0 views
I click the Pay Contractors button from within Payroll > Contractors. The screen loads after a few seconds, but then just stops. Easily 15-30 second anytime I click or hit the tab button to move or select anything. It's taking up to 3+ minutes to get one contractor set to pay, much longer when I want to do multiple ones in one batch. I don't know how to fix it. I've even tried to do this on my gaming PC from home and still the same result. Does anyone know how to get this resolved?

1 reply

K
Kurt_M
May 9, 2024

Hello there, @Leprithus.

 

Different factors can affect your experience when using QuickBooks Online (QBO) to manage contractors or whenever you perform tasks inside it. If your computer or device meets the system requirements needed to use the program, you'll want to review your internet bandwidth and check if there are changes. We encourage you to check this page for more details: Why is my QuickBooks Online slow?

 

On the other hand, here's an article in case you wish to review all payments you made for your vendors inside QBO: Run a report with vendor totals.

 

The Community team is ready to assist you with additional inquiries regarding tracking and managing contractors within QuickBooks. Feel free to reach out and ask a question, and we will provide you with the necessary information. Take care.

Q
QuantumProcess
May 29, 2024

For the past couple weeks, Quickbooks online with contractors is not usable. It's slow and the screen freezes. I have a MAC desktop and use Chrome.

 

We pay at least 50+ contractors every month and I can't pay them when Quickbooks is freezing up. I called, and got this case number: 15118565509. I was essentially told QB is aware of the issue but no timeframe to fix it. Here is what I have to say, if you can't get this fixed and fixed yesterday, I am going to go with different software. I don't want desktop software, I use online. QB keeps going up on their cost and then what we get isn't usable. Thanks.

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