Glad to see you in the Community space, roblongo2004-yah.
Let me share some details regarding the credits you want to record.
If you have added yourself as a customer, you can either create a credit memo or enter a delayed credit. Before doing so, we do recommend that you consult with your accountant to be sure on this. Any transactions you record will be added to your reports and your accountant will be able to give you the best accounting advice for your business. If you're not affiliated with one, you can visit our Intuit Find-A-ProAdvisor site to find certified professionals near you.
To create a credit memo or delayed credit, here's how:
- Go to + New > Credit memo or Delayed credit.
- In the Customer drop-down, select the sample customer's name.
- Enter the credit memo details, such as the date and the amount. Tip: You can create a custom credit service item so you can quickly add it to credit memos as a single line item.
- When you're done, click Save and close.
To learn more about the process, please check out this guide: Create and apply credit memos or delayed credits in QuickBooks Online.
Should you have other questions or concerns in QuickBooks account, please leave a reply to this thread and I'll help you out. Take care and stay safe.
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