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brysnmk
December 18, 2020
Question

I just accidentally deleted an unpaid invoice. How can I recover it?

  • December 18, 2020
  • 1 reply
  • 0 views
Original commenter did not share additional details

1 reply

R
ReyJohn_D
December 18, 2020

Let me take care of your deleted invoice concern, @brysnmk.

 

Right now, the option to recover or restore a deleted unpaid invoice is unavailable in QuickBooks Online. I have another idea you can perform to get around this.

 

You can use the Audit Log instead to get the invoice details. Then, recreate your invoice based on the said info. 

 

To access your Audit Log:

 

  1. Click the Gear icon at the top, and then choose Audit Log under Tools.
  2. On the Filter drop-down, select the appropriate User and Date.
  3. Check the Transactions box under the Events filter.
  4. Select Deleted/Voided Transactions from the Show drop-down.
  5. Click Apply.
  6. Choose View under the HISTORY column.
  7. Review the said invoice.

For additional inputs, please head to this link: Use the Audit log to re-enter deleted transactions.

 

When you're ready, you can begin recreating the said invoice.

 

The good thing is, you can personalize your invoices to get the info that you need. If you wish to send or print them, you can do it in bulk to make your task easy and more efficient. For more details, please see this handy resource: Email or print multiple invoices.

 

I'm always around to help with more invoice concerns you may have. Feel free to add your reply in the comment section below. I can provide some tips and tutorials for you.

J
JavyRam
July 28, 2024

i went through the steps provided and its VERY HARD to follow. I need to recover about 12 est that i deleted. 

F
FateCandylaneT
July 28, 2024

I can help recover your deleted sales transactions in QuickBooks Online, JavyRam.

 

As mentioned by my colleague above, the ability to restore or recover deleted unpaid entries is unavailable in the program.

 

For now, you can utilize the Audit Log tool to retrieve information on the deleted transactions and recreate them manually. This provides a comprehensive record of added, deleted, and modified entries.

 

Here's a step-by-step guide on how to proceed:

 

  1. In your QBO account, go to the Gear icon and select Audit Log under the Tools column.
  2. From there, modify and filter the Events dropdown to specify the Deleted/Voided transactions. You can also add filters to Users or Date Changed sections.
  3. Once done, all deleted entries will be reflected from the list.
  4. Find and choose the transaction. Then, click View under the History column.

 

 

Once you have the details, you can manually recreate the deleted entries.

 

Additionally, you may utilize these references to help you personalize your sales forms and receive customer payments:

 

 

I'll leave this thread available so you can reply in the comments below for any additional queries when managing deleted transactions in your account. Stay safe and have a good one.

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