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oregongreasejunk
January 13, 2024
Question

I just connected my QuickBooks account to my IPad and I can not create an invoice at all. It is as though this is missing the option entirely. Why is that??

  • January 13, 2024
  • 1 reply
  • 0 views
Is this a different version of QB on Mac products or not? I can not figure out what in the world would be causing me to not be able to create an invoice on here. I also believe I was able to when I first put it on a week ago. Now the option is no where to be found.

1 reply

C
ChristineJoieR
January 13, 2024

Hello, oregongrease.I can share details to refresh your data on your QuickBooks Online Mobile app.

 

Did you get any error messages or error codes that appear on your iPad screen? If not, let's troubleshoot this right away.

 

When you refresh data in the QBO mobile app, it retrieves the most up-to-date information, such as transactions, customer details, and financial reports, from the QBO servers, allowing you to view the latest data on your mobile device.

 

Follow these steps:

 

iOS

 

  1. Go to Menu ☰ and tap Help & Feedback.
  2. Tap Refresh Data.
  3. Note: A message appears Caution. If there was a problem getting your latest QuickBooks Online data, you can refresh it now. It may take a few minutes.
  4. Tap Refresh to confirm.

 

Alternatively, you can log in to your QuickBooks account using a web browser and create an invoice there. If the issue persists, you can try to uninstall and reinstall the QuickBooks Mobile Application.

 

With that information, it should clear some confusion. If you have more questions about changing the order in QuickBooks, leave a post whenever you have other questions. Take care!

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