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February 27, 2021
Solved

I just signed up for instant deposits but my latest paid invoice is not available for instant deposit. Why?

  • February 27, 2021
  • 1 reply
  • 0 views
The invoice has been paid but it says no money is available for instant deposit
Best answer by JonpriL

Hello @infinitymaintena,

 

Thank you for reaching out to the Community for help with instant deposits. There are a few possible reasons that invoices wouldn't be available for instant deposits.

 

  • Some customer payments aren't eligible for instant deposits. Even if you schedule instant deposits, some transactions are still deposited at standard speed. Ineligible payments aren't included as part of your available balance.
  • The processed customer payments are under review. Learn more about why we may hold funds.
  • It's after 3 PM PT. After 3 PM PT, your available balance is batched and deposited at the standard speed. You'll need to wait until you process new customer payments to get an instant deposit.

 

For additional information about instant deposits, check out this article: Get help with instant deposits 

Please feel free to reach out with any additional questions about deposits or anything else. We're happy to help anytime!

 

1 reply

JonpriLAnswer
February 27, 2021

Hello @infinitymaintena,

 

Thank you for reaching out to the Community for help with instant deposits. There are a few possible reasons that invoices wouldn't be available for instant deposits.

 

  • Some customer payments aren't eligible for instant deposits. Even if you schedule instant deposits, some transactions are still deposited at standard speed. Ineligible payments aren't included as part of your available balance.
  • The processed customer payments are under review. Learn more about why we may hold funds.
  • It's after 3 PM PT. After 3 PM PT, your available balance is batched and deposited at the standard speed. You'll need to wait until you process new customer payments to get an instant deposit.

 

For additional information about instant deposits, check out this article: Get help with instant deposits 

Please feel free to reach out with any additional questions about deposits or anything else. We're happy to help anytime!