Hello @jesc522063, welcome to the Community space!
To assist you better with your concern, could you please provide more information about the issue you're facing? Specifically, what information are you entering before it gets deleted? Are you experiencing this issue in a particular section of QuickBooks Online, such as invoicing, expenses, or reports? Is the deletion happening when using a specific browser or device? And, can you provide a step-by-step description of the actions leading to the deletion?
Understanding these details will allow us to provide more targeted assistance and help resolve the issue you're facing. It'll help us verify and provide you with the appropriate solution.
Please feel free to share any additional details or information that you think would be helpful. Simply use the reply button, and I'll be happy to assist you with the most accurate solution.