I lost the ability to select UNIT or HOUR on invoices. I had this ability prior and was using it, but now it just has QTY and no way to change it. How do i get it back?

Good day, @KMDezine Studio.

I understand the inconvenience of the sudden changes in the invoice layout. It is crucial to track bills according to the unit and hour as the type of measurement to avoid confusion. 

Please know that reverting to the new layout and then using it permanently is unavailable. I recommend sharing this idea with our Product Development Team. They will review and consider them for future updates depending on the number of users' requests. Please know that we're unable to provide a timeline for its implementation.

1. Go to the Gear icon.
2. Under the Profile column, select Feedback.
3. Share your suggestion, then click Next.

You'll want to track your suggestion through this website. You can also visit our blog to keep up with recent events and developments.

To personalize and enhance your sales form, refer to this guide: Customize invoices, estimates, and sales receipts in QuickBooks Online.

See this article for the steps to record payments according to your situation: Record invoice payments in QuickBooks Online. It can be a partial payment or a grouping of multiple ones.

Don't hesitate to get back to me by clicking the REPLY button. You can also post here again if you have additional invoice-related concerns. I'll be more than happy to help you out again. Take care.