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Oct 26, 2021 11:58 AM UTC
Solved

I'm doing a journal entry for a bad debt. My question is: How do I credit debtors account when they don't have an account?

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Rustler
RustlerAnswer
Oct 26, 2021 3:14 PM UTC

Try to stay away from using journal entries, they often do not show in reports or may not work the right way.

 

Create a service item that links to the bad debt expense account.

Use that item on a customer credit memo, and then apply the credit memo to the customer invoice

2 replies

Rustler
RustlerAnswer
Oct 26, 2021 3:14 PM UTC

Try to stay away from using journal entries, they often do not show in reports or may not work the right way.

 

Create a service item that links to the bad debt expense account.

Use that item on a customer credit memo, and then apply the credit memo to the customer invoice

Oct 28, 2021 12:04 PM UTC

I found the proper directions in the Quickbooks tutorials, which did not include a journal entry. Thank you for your help!