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I'm doing a journal entry for a bad debt. My question is: How do I credit debtors account when they don't have an account?

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Best answer by Rustler

Try to stay away from using journal entries, they often do not show in reports or may not work the right way.

Create a service item that links to the bad debt expense account.

Use that item on a customer credit memo, and then apply the credit memo to the customer invoice

Try to stay away from using journal entries, they often do not show in reports or may not work the right way.

Create a service item that links to the bad debt expense account.

Use that item on a customer credit memo, and then apply the credit memo to the customer invoice

I found the proper directions in the Quickbooks tutorials, which did not include a journal entry. Thank you for your help!

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